SologoAI Support

Need help with SologoAI? Contact us at support@sologo.ai for account, billing, subscription, AI credit, download, and product questions.

What we can help with

• Account access, sign-in, password, and profile questions.
• Subscription, billing, refund, and payment questions.
• AI credits, generation limits, and plan feature questions.
• Logo download, file format, brand kit, SVG, PDF, PNG, and JPG questions.
• Product issues involving AI Logo Generator, Image to Logo, Sketch to Logo, Brand Kit, Mockup, Vectorizer, Background Remover, and Logo Animation tools.
• Questions about where to find commercial-use, licensing, privacy, and AI product terms.

Useful self-service links

• FAQs for common product, billing, download, and licensing questions.
• Pricing for plan features, AI credits, downloads, and subscription details.
• User Guide for creating, editing, saving, and downloading logos.
• Commercial Use and Logo Licensing for a plain-language overview of usage rights.
• Terms of Use, AI Product Terms, and Privacy Policy for the governing policies.

When you email support

Include the email address used on your account, a short description of the issue, any relevant order or subscription details, and screenshots or links when they help explain the problem.